We know things happen, we are human. Our techs are paid by each service so unfortunately our technicians are not paid unless services are rendered. We have had so many cancellations to we have to now insure both parties.

Any cancellation will result in forfeit of deposit. There is a cancellation fee of $25 in order to rebook and remain in good standing with the salon. This does not go towards your next service and deposit. All no shows will not be able to book until both cancellation fee as well as upgraded deposit (half of service) is paid. Please ensure you understand this policy.

There are absolutely no refunds of any kind. We are not responsible for premature nail breaks, lifting, stones falling off etc. We are unable to fix any nails after 4 days for free. We keep you at ease with our 4 day fix free guarantee.

If you are unhappy at any time of your service it please voice this to your nail technician before leaving our salon. This allows her to fix to your liking. To book a fix, please book as you would a normal appointment. Remember after 4 days of service, we are unable to accommodate or “fix” anything without charge.

At this time, we have moved to being an appointment only salon until further notice.

Walk ins are only accepted on Wednesday’s and Thursday’s as the nail techs schedules permits. (Does not guarantee service)

We are unable to accommodate any walk ins other than these days. You must book in order to receive services. Please do not come in to book, but follow booking instructions.

Please be courteous to the staff and other clients at IIE NAIL BAR and make sure you arrive on time for each appointment.

If you are more than 10 minutes late, we will have to cancel your appointment, and rebook you for another time. If you see you are running late, the best thing to do is let us know so we can minimize any disruption to our staff and other customers. You can do this by texting us as soon as possible at 912 216-2323.